Design, launch and run multiple programmes from one system — earn rules, tiers, campaigns, rewards and the points ledger underneath it all. Your marketing team changes something on Tuesday; it's live on Tuesday.
Conditions on channel, outlet, basket, item, time and member attribute — combined without writing code, and capped so a promotion can't run away with your margin.
Qualification windows, soft landings, grace periods and tier benefits — the details that decide whether a member feels rewarded or punished.
A proper double-entry ledger: issuance, holds, partial expiry, refunds and reversals, all traceable to a transaction and exportable for audit.
Segment, schedule and send across push, SMS, WhatsApp and email — with control groups so you can prove what the campaign actually caused.
Every transaction, point movement, reward and message in one timeline — so your service desk can fix a query in a minute instead of a day.
Outstanding points liability, breakage forecasts, cohort retention and incremental revenue — the numbers finance asks for, ready before they ask.
Every rule, tier and campaign is configuration, not code. Changes go through maker-checker approval, land in an audit log, and can be simulated against last month's real transactions before anyone publishes them.
Thirty minutes with someone who has launched programmes like yours. Live platform, no slideware — and an honest read on what's easy and what isn't.