One programme across hundreds of tenants: shoppers earn anywhere in the mall and spend anywhere in the mall. You get the whole journey — which stores pull people in, which ones they visit next, and what a parking hour is really worth.
You don't control the transaction. Everything else follows from that.
You can't force two hundred retailers onto one POS integration. So the programme has to work with receipt capture, tenant apps and integrations — in parallel.
If the mall issues points and the tenant funds them with nothing in return, onboarding stalls at the anchors. The commercial model matters more than the tech.
Photograph-a-receipt programmes get gamed within weeks unless duplicate detection, value limits and staff validation are built in from day one.
Who funds the points, at what rate, and what the tenant gets back — traffic reports, targeted campaigns to nearby shoppers, a slot in the app. We help you build the pack your leasing team takes to the retailers, with tiers for anchors, mid-size and food court operators.
Full POS integration for those who can, a merchant app on a tablet for those who can't, and receipt scanning as the safety net — with duplicate detection, value caps and outlet-level anomaly alerts. Onboarding a new tenant takes a day, not a quarter.
Free parking hours, valet, cinema tickets, kids' zone entry, VIP lounge access, event pre-booking. Assets you already own, priced in points, so redemption keeps shoppers inside the building rather than sending value out of it.
Cross-shopping reports show which tenants drive visits and which ride on them. That's a negotiating position at renewal, a case for a media rate card, and the evidence behind where you place the next brand.
For your leasing, marketing and operations teams — and for the tenants.
You stop reporting door counts and start reporting people: who they are, how often they come, what they spend across the whole centre.
Cross-store challenges — three different categories in one visit — reliably lift stores per trip and dwell time, which shows up in tenant sales.
Once the first cohort sees measurable traffic from campaigns, onboarding flips from your team chasing retailers to retailers chasing slots.
Targeted pushes to a segmented shopper base are worth paying for. Several operators fund the whole programme from tenant campaign fees.
Bonus points for the upper floor on a weekday afternoon move people to the parts of the centre that need them, without a mall-wide sale.
You can finally show that the weekend activation drove spend, not just crowds — because you can see what attendees bought afterwards.
Thousands of staff spend their break in your food court every single day. A verified staff programme is the quietest retention win in the building — and it runs on the same platform.
See mall workforce programmes →Bring your outlet list and a month of transactions. We'll show you what the programme would cost, what it would earn back, and how long it takes to launch.
