A custom loyalty platform for restaurant groups, hotels, malls, corporates, e-commerce and education across the GCC. We shape it around how your business actually works.
A hotel group doesn't reward the same way a food court does. We start from your operation — your outlets, your margins, your seasons — and shape the rules, tiers and rewards around it.
Marketing changes the rules on Tuesday and it's live on Tuesday. No release cycle, no ticket queue.
A real ledger: multi-currency points, partial expiry, holds, refunds and reversals — auditable down to the transaction.
Earn and burn logic in plain language. Double points on weekday lunch, triple on a birthday, capped per member per month.
Tiers, streaks, challenges and stamp cards — with the soft landing rules that keep members from feeling punished.
Build a segment, pick a channel, schedule it. Push, SMS, WhatsApp and email, with holdout groups measured for you.
Your own rewards alongside gift cards, vouchers and partner offers — issued instantly, redeemed at the till or online.
Cohorts, incremental revenue and outstanding points liability — the numbers finance asks for, ready before they ask.
Your logo, your typeface, your tone — as a standalone app, a web portal, or an SDK dropped into the app you already have.
Maker-checker approvals, granular permissions and a full audit trail. Regional data residency where you need it.
Walaa connects your programme to airlines, banks, telcos, hotels and other retail schemes through one API. Members move points across programmes in real time — so a small balance nobody would bother with becomes a reward someone actually claims.
Talk to us about partnerships →Members bring points from partner programmes and spend them with you — new revenue you didn't have to discount for.
Give members somewhere meaningful to go with a balance that's too small for your own catalogue.
Co-branded offers with partner brands, with the settlement and reporting handled between you.
We sit with your commercial team and model the economics before a line of config is written.
Your rules, tiers and rewards go into the platform, and your systems get wired in.
App, portal and staff tools dressed in your identity, then a pilot before the full estate.
Once live, we tune the rules on real data and open the programme up to partners.
The five that come up in almost every first conversation. If yours isn't here, ask us directly — we'll give you a straight answer.
Bring us your business — the outlets, the margins, the awkward bits — and we'll show you what a loyalty programme built around it looks like. Thirty minutes, no slideware.
